Need Help? Contact Us

Need a hand? Our support team is on hand to help with questions about your account, withdrawals, deposits, KYC checks, technical issues, or general feedback. You can reach us via live chat, email or phone for quick assistance. For account-related problems use live chat for the fastest reply; for documents and privacy enquiries send attachments by email. We aim to resolve routine enquiries promptly and guide you through any step of the process. Check our Help Centre for step-by-step guides.

Department	Contact
Customer support	[email protected] (live chat & email - response within minutes)
General enquiries	[email protected] (non-urgent enquiries; replies within 24 hours)
Affiliate enquiries	[email protected] (partners & promo queries)
Phone	+44 20 7946 0821 (calls answered 24/7; account help)
Working hours	24/7

Email Assistance

Email is the preferred contact method for detailed requests, account issues, or when you need to send documents. Please include a clear subject line, your account ID, and current contact details to avoid delays. Send queries to [email protected] and allow up to 24 hours for a response; urgent matters may be escalated faster.

Submit Your Inquiry

Name

<label for="email" style="font-size:14px;">Email</label><input id="email" name="email" type="email" required placeholder="you@your-domain" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;">Message</label><textarea id="message" name="message" rows="6" required placeholder="How can we help? Include your account username if relevant." style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#0066cc;color:#fff;border:none;padding:10px 14px;border-radius:4px;font-size:15px;cursor:pointer;">  Send message</button>

Response Time

Our support team aims to answer most enquiries within one business day. Live chat replies are usually immediate, while email requests are typically handled within 24 hours. Complex cases, such as verification or payment investigations, can take longer depending on their nature and may require additional documents. We'll keep you updated throughout the process.

Feedback

Your feedback helps us improve PartySpinz. If you have suggestions, ideas or spot anything we can improve, please use the feedback form or contact our support team. Every message is reviewed carefully by our team and used to refine the site, promotions and player experience. We appreciate your input and act on it to make the service better for everyone.